It's not often a customer refers to a police officer as an angel, so we were delighted to recognize Jacksonville Aviation Authority Police Officer Keith Castleman for being just that!
Ms. Joan Wittman wrote to us about her recent visit to the airport. She came to pick up a friend and was having difficulty getting her bearings while trying to find somewhere to park. "I said a quick prayer," she said, "and within minutes, a 6’4” policeman on a new stand-up scooter was there offering to help me."
"He was like an angel dropped from heaven! He took me to a disabled parking space and showed me everything I needed to know."
She continued, "I was so impressed by your airport and the help I received. How fortunate you are to have Keith.“
Yes, we are!
Thank you, Officer Castleman, for Going Beyond, Daily, to make a customer's airport experience heavenly!